Attention Waggin’ Tails Clients:
In the midst of recent developments with COVID-19 (The Corona Virus), we are implementing practices to help protect our clients and our team. Participating in these steps will be beneficial to our community at large. These plans may be updated with the changing environment surrounding COVID-19. We will communicate any further developments as they occur. We understand that there are many questions, concerns, and fears. Please know we are here to help you in any way we can.
The greatest risks for transmission are through airborne particles. Surface contamination is another mode of transmission and is something we already manage in our routine operations. We routinely disinfect surfaces and wash our hands and avoid touching our faces to prevent transmission. We are adjusting our practices to focus more on limiting exposure between humans.
*If you are feeling sick or having any symptoms please refrain from bringing your pets in to avoid any exposure to other clients or our employees.
We are open! We are implementing curbside pickup/drop off, please refrain from entering the building. Call our front desk at 608-271-4212 extension #3 upon arrival and we will come out to get your pet or bring them out to you. If you do not have daycare passes and need to make a payment, please have a check ready or pay using a credit card over the phone. All clients bringing in their dogs for boarding, please call us and give all instructions over the phone. We are also recommending not bringing any personal belongings (except food and medications). We will still be offering walk-in services between 10:00 am - 2:00 pm just give us a call upon arrival and we will come out to get your pet. If you want to wait in the car while we do the services you can call and pay over the phone and we will bring your pet back out once we are finished.
Per usual, we are disinfecting, cleaning, scrubbing, and using all measures to clean our office, kennels, and outdoor spaces. On top of that, we are disinfecting any surface that employees or clients come in contact with including pens, markers, countertops, bathrooms, door handles, gate handles, etc. This is already a part of our cleaning checklist but we have increased the intensity and frequency of this process.
Our goal is for Waggin’ Tails to be as safe as possible for you so your pets can still get the care they need without risking your own health. We also want our team members to stay healthy so we can continue to provide you with the thoughtful care you have come to know with us. As always, feel free to call or email us with any questions.